Your Data — Our Responsibility

Jet12 Privacy Policy — How Your Data Is Collected and Kept Secure

Your personal and financial data on jet12 is completely secure. On this page, you can learn exactly what data we collect, why we collect it, how it is protected, and what rights you have.

🔒 256-bit SSL 🚫 No Data Sales 📋 Transparent Policy 🗓️ Updated: January 2026

How We Respect Your Privacy

Jet12's core data protection principles at a glance

End-to-End Encryption

Every data transmission on jet12 is secured with 256-bit TLS encryption — bank-grade protection on every transaction you make.

Your Data Is Never Sold

Jet12 never sells or rents your name, phone number, or any personal information to third parties — under any circumstances.

Secure Data Storage

All user data is stored on encrypted servers. Passwords are hashed and cannot be read by anyone.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time — it is your right.

No Payment PIN Stored

Your bKash PIN or card number is never stored on jet12's servers. All payments are processed entirely at the gateway level.

Marketing Opt-Out

You can opt out of promotional messages at any time. We respect your preferences.

📥 1. What Information We Collect

Jet12 collects only the information genuinely required to deliver its services, maintain security, and fulfil legal obligations. We do not collect excessive or unnecessary data.

Information You Provide at Registration

  • Full name (for identity purposes).
  • Phone number (for OTP verification and communication).
  • Email address (for account-related notifications).
  • Date of birth (for age verification — to confirm you are 18+).

Information Collected Automatically During Use

  • Device information (mobile model, operating system).
  • IP address (for security and geolocation verification).
  • Browser type and version.
  • Time spent on site and pages visited (used to improve our service).
  • Game history and betting activity.

During KYC Verification

  • A photo of your National ID card or passport.
  • Selfie (required for identity verification when necessary).
Please Note: KYC information is used solely for identity verification and is stored in encrypted form. It is never shared with any third party.

🎯 2. How Your Information Is Used

Jet12 uses your data only for specific, legitimate purposes. Here's a clear breakdown of what data is used for and why:

Data Type Purpose of Use Shared with Third Parties?
Name & Phone NumberAccount management and OTP verificationNo
Payment InformationDeposit/Withdrawal ProcessGateway Only
IP AddressSecurity & Fraud DetectionNo
Game HistoryService Improvement & PersonalizationNo
KYC DocumentsIdentity VerificationNo
Email AddressNotifications & SupportNo
Payment details are shared with the relevant payment gateway only during transaction processing — jet12's servers do not store any financial credentials at any other time.

🗄️ 3. Data Retention Periods

Jet12 does not retain any data longer than necessary. Each type of data has a defined retention period:

  • Account Information: For the duration of active account use, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory requirements).
  • Game Log: 2 years.
  • KYC Documents: 3 years after account closure.
  • Cookie Data: 30 days to 1 year (depending on the type of cookie).

After the specified retention period, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.

🤝 4. Sharing Data with Third Parties

Jet12 does not sell, rent, or share your personal data for advertising purposes. However, in certain limited circumstances, specific information may be shared with specific parties:

When Data Is Shared

  • Payment Providers: Minimum necessary information shared with bKash, Nagad, or the relevant bank to process transactions.
  • Legal Authorities: Where required by a court order or government directive.
  • Security Analysis: With fraud detection service providers — using anonymized data only.
Important: Any third parties with whom limited data is shared are bound by confidentiality agreements and are not permitted to use or share that information for any other purpose.

What Is Never Shared

  • With advertisers or marketing companies.
  • With data brokers or information companies.
  • With any unauthorized party without your consent.

🍪 5. Cookie Policy

The jet12 website uses cookies — small text files stored in your browser that help improve your experience on the site. Below, we explain which cookies we use and which ones you can choose to disable.

You can update your cookie preferences at any time — however, essential cookies cannot be disabled as the site cannot function properly without them.

👶 6. Children's Privacy Protection

Jet12 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If a parent or guardian believes their child has created an account on jet12, please contact us immediately at [email protected].

If a minor's account is detected, jet12 will immediately suspend it and delete all associated data. jet12 enforces strict age verification measures because protecting children is one of our highest priorities.

⚖️ 7. Your Data Rights

You have full control over your personal data on jet12. You can exercise any of the following rights at any time:

Right to Access: You can request to know what personal information jet12 holds about you.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
Right to Portability: Download a copy of your data in a standard, portable format.
Right to Restrict Processing: You may request that data processing be restricted in certain circumstances.

To exercise any of these rights, email us at [email protected]. Requests are typically responded to within 7 business days.

🛡️ 8. Technical Security Measures

Jet12 uses multiple layers of active security measures to keep your data safe:

  • 256-bit TLS Encryption: All data transfers are encrypted.
  • bcrypt Password Hashing: Passwords are never stored in plain text.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Automated Fraud Detection: Unusual transactions are flagged immediately.
  • Regular Security Audits: Periodic reviews conducted by independent third-party experts.
  • Firewall & DDoS Protection: Server-level protection against cyberattacks.
In the Event of a Data Breach: In the event of a security breach, jet12 will notify all affected users within 72 hours and take the necessary action.

🔄 9. Changes to the Privacy Policy

Jet12 may update this Privacy Policy as needed. Registered users will be notified in advance of any significant changes via email or SMS.

The date of any update will be noted at the top of this page. Continued use of the site after changes take effect will be considered acceptance of the revised policy. We recommend checking this page periodically.

📬 10. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us. jet12's privacy team is available to assist you in Bangla.

Email: [email protected] — we typically respond within 24–48 hours.
Live Chat: Click the chat button at the bottom right of the site — 24/7 support available in Bangla.
Response Time: General inquiries — 24 hours. Data rights requests — 7 business days.

❓ Frequently Asked Questions

Answers to frequently asked questions about privacy and data protection

jet12 is built primarily for users in Bangladesh, so the platform's default language is Bangla. You can find the language-switching option in your Account Settings or Profile page — look for a "Language" section there. On the mobile app, tap the Settings icon to access the language preference. You can also use Chrome's built-in auto-translate feature to read any page in English. For further language-related help, reach out via the support chat — the team is available to assist in Bangla.

This is one of the most common questions people have — and it deserves a thorough answer. First, your personal data on jet12 is protected with 256-bit TLS encryption, the same standard used by banks. Your password is never stored in plain text; it is always hashed. Second, when you deposit via bKash, your PIN never reaches jet12 — the entire payment is handled within bKash's own system. jet12 only receives confirmation that the transaction was successful. Third, your funds are held in a separate trust account. Enabling two-factor authentication (2FA) adds another layer of security to your account, ensuring that no one can access it without your phone or email.

Safe & Trusted — Join jet12 Today

Your data and funds are completely secure. Register for free and enjoy a 100% bonus on your first deposit.

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